FAQ

Quick answers about printing, casting, finishing, pricing and delivery. Can't see yours? Get in touch.

Common questions

What does DFFF 3D Lab do?

We're a Battersea, London studio offering high-detail resin and FDM 3D printing, castable wax patterns with lost-wax casting in silver and white bronze, and finishing — sanding, painting and polishing. One lab, every process.

How do I get a price?

Upload an STL on our instant quote page and you'll see a price in seconds, based on material and part weight. For complex or non-STL projects, request a manual quote.

What file formats do you accept?

Our instant quote works from STL files. For OBJ, 3MF, STEP, ZIP or anything you're unsure about, send it via a manual quote and we'll price it by hand.

What materials and processes do you offer?

Resin (standard, clear/translucent, engineering and castable wax), FDM (PLA, PETG, ABS, ASA, nylon, carbon-fibre, polycarbonate and TPU), lost-wax casting, and finishing.

How much does it cost?

Printing is priced per gram by material; your quote multiplies that by the part weight, including a support allowance. Orders are subject to a £20 minimum. Sanding is included; spray painting starts from +25% of the print price. Prices exclude VAT.

Do you cast metal?

Yes — we cast from your printed castable-wax pattern. Casting is the metal value (today's spot price × cast weight) plus a flat casting fee. Silver is standard; white bronze is available on request.

Delivery and pickup?

UK delivery is £10 (free over £100); London pickup from our Battersea studio is free by appointment; Europe is priced by weight. Orders outside the UK may incur import VAT and customs charges paid by the recipient.

How long does it take?

It depends on the part, material and finishing. We confirm the exact turnaround with your quote and can advise on rush work.

Can I order without an account?

Yes. You can check out as a guest and track your order any time with your order number and email — no account needed. An account just keeps your history and vouchers in one place.

Is my model kept private?

Yes. Your files are stored privately, used only to produce your order, and never shared. See our privacy policy for details.

What can't you print?

We don't print weapons or weapon parts, unlawful items, or designs you don't have the right to use. If in doubt, ask.